returns

If you decide to return your order, please proceed as follows:

1. Print out the form and put it in the return package together with the goods.
> Download form <


2. Send the parcel insured to the following address (please keep the receipt):
SLIMJACK
c/o easyfulfillment
Vitalisstraße 180
50827 Cologne


3. After receiving the goods, we will check them and, if necessary, refund the purchase price.

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Please note the following points with your return:
- New goods, without signs of usage such as scratches or dirt
- Returns no later than 30 days after receipt of the goods
- No personalized goods (e.g. with personal engraving)

After receiving your return, it will be checked for the conditions mentioned. If your return is entitled to cancellation or a refund, you will receive the refund to the payment method used for your order no later than 7 working days after receipt of the return.