If you have any questions about your order or our products, we are always available by email at

We'll get back to you within 24-48 hours.


When will my return be refunded?
After receiving the goods, we currently need up to 14 working days to process and refund your return due to the Christmas business. If you paid with Klarna, you can note the return there so that you do not receive a payment request.

How many cards fit in the Jackster Wallet?
6 cards fit in the card holder & 2 more cards in the inner compartment. Credit cards take up 2 card slots.

How can I return my order?
Visit the Returns page for all the information.

You can find more questions on our FAQ page.